Privacy policy for OAppS

Privacy policy for OAppS

Privacy policy for OAppS


OAppS (hereinafter, "us", "we", "HelloSend", "https://www.hellosend.com" or "https://www.oapps.xyz/" ) has established this Privacy Policy ("Policy") because your privacy is extremely important to us. Any personal information that you may provide to us will be used to provide you, our customer, better products and services. 

This policy describes how we collect and use your personal information. By visiting this site directly or through another site, you accept the terms and conditions of this Policy. Please read the complete Privacy Policy, as this Policy applies to anyone who uses this website worldwide. This Policy applies to this site. We are not responsible for the content or privacy  practices on any website not operated by us to which this site links or that links to this site. 


 We may need to revise our Privacy Policy at times, and we suggest that you revisit this page frequently to review the most current Privacy Policy. 


Information Collection 

We collect information from you in several different ways on this Site. 


Personal Information

 During purchase of our , you will be asked to provide to Us certain personal information, including but not limited to your first name  and last name, shipping and billing address(es), phone number, email address and credit card number.These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the product, and for internal marketing purposes. If We encounter a problem when processing your order, your personal information may be used to contact you. You may opt out of receiving any, or all, of these communications from us by emailing at support@hellosend.com 


Usage Information

While using our service we may collect anonymous information about your use of the product to aid us in planning future improvements.  Such information includes technical information about your mobile or desktop device such as the model and software versions as well as information about which features of our applications and services you use and the length of time you use such features. Should you encounter errors in use of the application, the application may report such errors along with information about what activity you were performing at the time.  All such data are collected and transmitted anonymously.


Cookies Policy

What Are Cookies?


Cookies are small text files that are stored on your device (computer, smartphone, tablet, etc.) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owner.


How We Use Cookies?


We use cookies for various purposes, including:


1. Essential Cookies: These cookies are necessary for the proper functioning of our Website. They enable you to navigate our Website and use its features. Without these cookies, some parts of our Website may not work correctly.


2. Analytics Cookies: We use analytics cookies to collect information about how visitors use our Website. This helps us improve the Website's performance and user experience. The information collected is anonymous and does not identify you personally.


3. Advertising Cookies: We may use advertising cookies to display relevant advertisements to you based on your interests. These cookies track your browsing habits and are often placed by third-party advertising networks with our permission.


4. Preference Cookies: These cookies remember your preferences and settings, such as language and region, to enhance your browsing experience.


Your Choices Regarding Cookies


You have the option to control and manage cookies on your device. You can typically do this through your browser settings. Please note that disabling certain cookies may affect your ability to use certain features of our Website.


Third-Party Cookies


Some cookies on our Website may be placed by third-party services or partners. These third parties may have their own privacy policies, and we recommend that you review them for information on how they use cookies.


Changes to This Policy


We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we use cookies.


Information Use and Disclosure


Internal Use  

We use your personal information  

  1. to process your purchase and provide you with customer service.  

  2. to notify you about changes to our product. 

  3. to gather analysis or valuable information to improve our product. 

  4. to monitor the usage of our Service 

  5.  to detect, prevent and address technical issues 

  6. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection 

  7. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc. 

  8.  to provide you with news, special offers and general information about other products which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information 

  9. for any other purpose with your consent 

 

Third party  

We may disclose information to third parties that perform specific functions on our behalf. However, we will only disclose the information that is necessary for them to perform their service. We may share non-personal information with third parties such as advertising partners. This information does not directly personally identify you or any user. 


Law Enforcement 

We may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if We are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or to protect ourselves or others.  


Others 

While we will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it’s possible that We might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect. 


Data Security


Your Personal Data is held on limited access servers at OAppS in the United States. We take reasonable measures to protect the Personal Data provided to us from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. 

In the course of using our product, you may provide our product with access to your data (including files and Personal Data), remotely on servers. Our  product access your Personal Data only for the purpose of providing the service and it is stored securely. 


Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations  honor UNSUBSCRIBE requests, resolve disputes, meet financial audit requirements and enforce our agreements and policies. 

We will also retain Usage Information for internal analysis purposes. Usage Information is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our product, or we are legally obligated to retain this data for longer time periods.

Data Transfer, Processing and Storage

We process and store data about you on servers located in the USA. Your information, including Personal Data, may therefore be transferred to, using appropriate security protocols, processed and stored outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.  

 

The Personal Data that we store is not highly sensitive and is required to conduct normal and expected business practices. Specifically, Personal Data, as described in this policy, is stored on US-based data servers or in Cloud Storage Services managed by US and International companies. We and all third party companies with which we engage with have committed to complying with the 2018 EU GDPR privacy regulation for EU residents. Based on the Lawful basis definition, as defined by the EU GDPR regulation, OAppS use and storage of minimal Customer Personal Data, the Legitimate Interests basis is the appropriate legal basis of data storage and use. It is a reasonable and expected use of customer and prospective customer data.

Confidentiality


OAppS acknowledges that all data that the User processes through OAppS Services is confidential. OAppS hereby undertakes all measures to keep this confidential information secret, and will not divulge it or to make it known to third parties. Nor will OAppS use this information to its own benefit without express written permission from the User. 

OAppS shall only pass the confidential information and/or data to or make it known to those of its employees and contractors that absolutely must have this information to provide the Services. 

The User undertakes a similar confidentiality obligation with respect to the data that the User receives from OAppS.


OAppS Services may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy 


We respect children’s privacy. We do not knowingly or intentionally collect personally identifiable information from children under age 13. Elsewhere on the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to Us, and rely on a parent or guardian to assist you.  

 If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

Changes/Updates to this Policy 

We may change/update our Policy from time to time. If We change or update this Privacy Policy, We will post changes and updates on the Site so that you will always be aware of what information We collect, use and disclose. We encourage you to review this Policy periodically for any changes or updates. Changes/Updates to this Policy are effective when they are posted on this page. 

 If you have any questions about the Policy, please contact us at support@hellosend.com.


Contact Us

If you have any questions about this Policy, please contact us: 

By email: assist@hellosend.com

By visiting our website: https://www.hellosend.com

By phone number: +1 (351) 213-6493


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