Bulk Text Marketing

Twilio Bulk SMS Multiple Number Support

Key Points

  1. Multi-recipient support:
    1. Send bulk SMS messages to multiple customer at once.
  2. Multi-numbers support:
    1. Supports multiple Twilio numbers, allowing user to associate numbers with different departments.
  3. Intelligent Processor:
    1. AI in creating Tickets or Threadss
  4. SMS and MMS messaging:
    1. You can edit text on your website by double clicking on a text box on your website.

Install Now




Step 1


Setting Up

1. Choose Department where the SMS to be converted as Ticket
2. Choose channel name as SMS or choose your own name
3. Choose the Profile to access
4. Agree Terms and conditions
5. Click Install





Step 2

Setup SMS Configuration

1. Authorize both Zoho Desk and Twilio.
2. Give Friendly Name for our support.
3. Select phone number and choose department accordingly to create tickets in that department.
4. Repeat selecting phone numbers and choose departments to all of your twilio numbers needed.




Step 3

Sending Bulk SMS

1. Choose from number from the list
2. Select contacts from the left tab to send bulk sms
3. Draft your message.
4. Click Send Now and the message will be sent to all selected contacts.




Step 4

Outbound SMS

1. Click OAppS icon () (Zoho Desk - Twilio) on the right side of Zoho Desk bottom band.
2. In the pop-up window, select the From and To numbers.
3. Draft and Send the outbound SMS message to customers handily.




Step 5

Reply Editor

1. Reply can be sent through the editor window in the right panel of the ticket detail view page.



All set go , Explore Twilio Bulk SMS Multiple Number Support- Zoho Desk Integration and contact us For any support help@oapps.xyz

    • Related Articles

    • Zoho Desk - Twilio SMS MMS Integration

      Key Points SMS and MMS Inbound and Outbound Support: Enjoy unlimited inbound & outbound SMS and MMS messaging services. Hassle-free Outbound Messaging: SMS Outbound Message Initiator to message any contact anytime. Intelligent Processor: AI in ...

    • Fresh Desk - Twilio Bulk SMS Integration

      Key Points Two-way SMS messaging Supports both inbound and outbound SMS message Ad hoc messaging SMS Outbound Message Initiator Bulk messaging Send bulk SMS messages to multiple customer at once Auto-ticketing system AI in creating Tickets or Threads ...

    • Vonage Bulk SMS for Zoho CRM

      Instantly send SMS messages using both Templated and customized SMS. Write workflows with webhooks to send automated SMS messages to clients. Get notified in Zoho CRM when you receive a text message to your Vonage number, and maintain an SMS history ...

    • SMS on Zoho Services

      Zoho and SMS Texting has evolved over the past decade and is one of the most preferred media of business communication today. Texting has, in many ways, made communication easier by helping people avoid long, unpleasant phone conversations and making ...

    • Twilio SMS for Zoho CRM

      By integrating Twilio SMS with Zoho CRM, you will benefit from the following, Twilio SMS for Zoho CRM extension enables SMS/MMS communication within Zoho CRM modules.  Inbound / Outbound SMS Support. Send and Receive SMS within Zoho CRM Bulk SMS ...