Zoom for Zoho Desk

Zoho Desk - Zoom Integration

Key Points

  1. Quick sharing
    1. Generate Zoom meeting URL in the ticket details page and send it to the customer
  2. Easy-sharing
    1. Use audio, video, and screen sharing features to get a better understanding of customer's issue
  3. Multi-hosting
    1. Multiple agents in an organization can host concurrent zoom meetings
  4. Remote control
    1. Request remote control of customer's screen

Step 1

Setting Up

1. Install the plugin from Zoho Desk Marketplace listings
2. Select Profiles & Department to which you need to install
3. Agree Terms and conditions
4. Click Install

Step 2

Authorize Zoho Desk Service

  1.  Click Authorize button and authorize Zoho Desk service.

Step 3

Authorize Zoom Service

1. Click Authorize button again to authorize Zoom service

Step 4

Create meeting from Ticket Detail View

  1. Open any Ticket in Zoho Desk.
  2. Click on Marketplace icon present in the right corner
  3. Click on Zoho Desk - Zoom Integration
  4. Click on Generate URL

Step 5

Create Meeting from Bottom band

  1. Find Zoom Icon present in Bottom Band
  2. Click on Zoom Icon
  3. Enter the topic name of the meeting
  4. Click on Generate URL

All set go , Explore Zoom integration and contact us For any support help@oapps.xyz

    • Related Articles

    • Zoho Desk - WorkflowMax Integration

      Key Points Easy Add/Update Adding a timesheet entry from Zoho Desk to WorkflowMax. Auto-updates In a note, the description of the ticket will automatically be populated and you can update it if needed. Timeline tracking Time spent in the Zoho Desk ...
    • Vimeo for Zoho Desk

      Key Points Keep-Track of Comments Video comments can be added as tickets in Zoho Desk. Instant reply Agents can reply through Zoho Desk On-Track with updates Comment replies will be added to the corresponding ticket as a thread Auto-update Agent's ...
    • Zoho Desk - Telnyx SMS Integration

      Key Points SMS and MMS Inbound and Outbound Support Enjoy unlimited inbound & outbound SMS and MMS messaging services Hassle free Outbound Messaging SMS Outbound Message Initiator to message any contact anytime. Intelligent Processor AI in creating ...
    • Viber Chatbot for Zoho Desk

      Key Points SMS and MMS messaging SMS and MMS Inbound and Outbound Support Tickets and threads concepts Tickets and threads concepts implementation for SMS/MMS Incoming messages Incoming messages will be created as new tickets inside Zoho Desk Viber ...
    • Active Campaign for Zoho Desk

      Key Points Easy-access Access Active Campaign Contacts, Organisations Increase opportunities Create a New opportunity from a ticket. Grow your contacts Create a New contact from a ticket Auto-mapping Default contact mapping Install Now ​ Step 1 ...