Vimeo foe Zoho Desk

Vimeo for Zoho Desk

Key Points

  1. Keep-Track of Comments
    1. Video comments can be added as tickets in Zoho Desk.
  2. Instant reply
    1. Agents can reply through Zoho Desk
  3. On-Track with updates
    1. Comment replies will be added to the corresponding ticket as a thread
  4. Auto-update
    1. Agent's replies will be added as threads to the existing tickets.

Install Now




Step 1


Setting Up

1. Install the plugin from Zoho Desk Marketplace listings
2. Select Profiles & Department to which you need to install
3. Agree Terms and conditions
4. Click Install
5. Authorize the Zoho Desk And Vimeo Accounts.






Step 2

Selecting Vimeo Channels and Videos

  1.  In the Preference Tab, Select Channels.
  2. Then, Select Videos to get Tickets in Zoho Desk.
  3. Finally, Save the Selected Videos.




Step 3

Ticket and Thread Created

  1. Every 4 minutes you can get tickets for new comments
  2. And Replies will create as Threads.
  3. Up to 1000 tickets and threads are created every 4 minutes time interval





Step 4

Ticket Detail View

  1. Comment created as a Ticket.
  2. Reply created as Thread.
  3. In the right panel, we get details and link to that Video.




All set go , Explore Vimeo integration and contact us For any support help@oapps.xyz

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