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Zoho Desk - WorkflowMax Integration
Key Points Easy Add/Update Adding a timesheet entry from Zoho Desk to WorkflowMax. Auto-updates In a note, the description of the ticket will automatically be populated and you can update it if needed. Timeline tracking Time spent in the Zoho Desk ...
Vimeo for Zoho Desk
Key Points Keep-Track of Comments Video comments can be added as tickets in Zoho Desk. Instant reply Agents can reply through Zoho Desk On-Track with updates Comment replies will be added to the corresponding ticket as a thread Auto-update Agent's ...
Viber Chatbot for Zoho Desk
Key Points SMS and MMS messaging SMS and MMS Inbound and Outbound Support Tickets and threads concepts Tickets and threads concepts implementation for SMS/MMS Incoming messages Incoming messages will be created as new tickets inside Zoho Desk Viber ...
Active Campaign for Zoho Desk
Key Points Easy-access Access Active Campaign Contacts, Organisations Increase opportunities Create a New opportunity from a ticket. Grow your contacts Create a New contact from a ticket Auto-mapping Default contact mapping Install Now Step 1 ...
Zoho Desk - Zoom Integration
Key Points Quick sharing Generate Zoom meeting URL in the ticket details page and send it to the customer Easy-sharing Use audio, video, and screen sharing features to get a better understanding of customer's issue Multi-hosting Multiple agents in an ...