Connecting Your WhatsApp Business Account to HelloSend
Here’s how you can connect your WhatsApp Business Account to HelloSend to manage customer communications effortlessly.
Step 1: Start the Setup in HelloSend
Go to Channels > WhatsApp
Click Connect to begin the integration.
Step 2: Connect to Facebook
You’ll be redirected to Facebook.
If already logged in, you can continue with your Facebook account or log in with a different account.
Click Get Started to allow HelloSend access to manage your WhatsApp account through Facebook.
Step 3: Enter Business Information
Fill in your business details, including:
Business Name
Business Email Address
Business Website
Click Next to continue.
Note: If you have a Facebook Business Manager Account, you can proceed with it.
Step 4: Choose or Create a WhatsApp Business Account
Select an existing WhatsApp Business Account or create a new one.
Create or select a business profile, and click Next.
Step 5: Set Up Your WhatsApp Business Profile
If creating a new profile, enter:
WhatsApp Business Account Name
Display Name
Business Category
Click Next.
Step 6: Verify Your Phone Number
Enter the phone number you want to use for WhatsApp Business.
Choose a verification method:
Text Message or Phone Call.
Enter the verification code received and click Next.
Note: If using an existing number, ensure it is removed from any current WhatsApp account first. See Migrating an Existing WhatsApp Number for details.
Step 7: Review Permissions and Complete Setup
Review the required permissions and click Continue.
Finalize the setup. Meta will review your business, but you can start using the number immediately for business conversations.
Step 8: WhatsApp Templates
- Once the WhatsApp number is successfully connected, click on "Add Templates" to import the WhatsApp template into HelloSend.
